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A Daily Lexicon of Trustworthy Data

005·74

issue management

/ˈɪʃ.uː ˈmæn.ɪdʒ.mənt/ - n.

1 [colloq.] Moving a problem from a person's worry to a system's backlog, where it is now safe.Keep. Punchy.This is the problem.

Working definition

2. The disciplined intake, triage, ownership, and resolution of data problems against tracked service levels.

Evidence

See also

escalation pathA documented route to the person who will say it isn't their decision either.
issue logA spreadsheet sorted by date opened, scrolled to the bottom only during audits.
remediation planA plan to fix the finding, due the week after the auditor's next visit.