Skip to content
Vol. I · No. 251
Mon · 8 Jun
A Daily Lexicon of Trustworthy Data
The Lexicon

005·76

quality slo

/ˈkwɒl.ɪ.ti ˌes.elˈoʊ/ - n.

1 [colloq.] The target you report against when you would rather not name the agreement you report to.Keep. Punchy.This is the problem.

Working definition

2. A service-level objective: an internal, measurable quality target an organization holds itself to, typically expressed as a percentage over a window.

Filed
See also
  • error budgetA budget you only discover you had when someone explains it was already spent.
  • quality scorecardA page that averages six things no one acts on into one number no one questions.
  • quality slaA promise about data with a number, a period, and no clause describing what happens when it breaks.