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change management

/tʃeɪndʒ ˈmæn.ɪdʒ.mənt/ - n.

1 [colloq.] The workstream that explains the new tool to the people who will still lack the authority the old tool was missing.Keep. Punchy.This is the problem.

Working definition

2. The discipline of helping people adopt a new way of working: communication, training, and support that make a change stick.

Filed

Seen in the wild · 1

The Monitor Crashed the Thing It Was MonitoringDashboard Theater

See also

data cultureThe thing a poster is bought to fix, on the model of curing a leak by framing a photograph of a dry ceiling.
enablementThe function that hands teams a self-service portal to a decision that still requires three approvals they are not on.
platform migrationRebuilding every pipeline on the new platform, then keeping the old one running for the four jobs nobody can find.
town hallA broadcast styled as a conversation: the questions are pre-submitted, the hard one is read aloud, and the answer is taken offline, where it remains.