658·40
enablement
/ɪˈneɪ.bəl.mənt/ - n.
1 [colloq.] The function that hands teams a self-service portal to a decision that still requires three approvals they are not on.Keep. Punchy.This is the problem.
Working definition
2. The work of equipping teams to do something for themselves: training, documentation, templates, and support.